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Computer
Spy Monitor Keylogger FAQ |
Computer
Spy Monitor Keylogger FAQ |
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Q: What is
Computer Spy Monitor Keylogger?  |
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A:Computer Spy
Monitor Keylogger is a powerful spy Keylogger to monitor computer
activities of the users secretly. It captures screenshots of
entire desktop or active windows automatically at set intervals
and logs all keystrokes. This PC Spy software monitors and records
all latest Windows Live Messenger / Skype / MSN Messenger /
ICQ / AOL Messenger / AIM / Yahoo! Messenger's chat conversations. |
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Q: What can
Computer Spy Monitor Keylogger do for you? |
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A: This perfect
PC Spy software lets you know exactly what others do on your
PC while you are away just like a surveillance camera. It is
an invisible spy tool for long-term children on-line monitoring. Also it is suit to general office
computer monitoring. Such monitoring is so secretly that the
user won't know its existence. |
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Q: How do
I order the produce online? |
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A: Click the
buy button directly on our website: www.mysuperspy.com/purchase.htm
.
Then it will bring you to the RegNow registration service. Fill
in simple information to order.
You will receive information electronically immediately after
ordering! |
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Q: What payment
methods are accepted? |
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A: Any major
credit card, bank/wire transfer, PayPal, check or cash are accepted. |
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Q: How long
is the lead-time? |
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A: After ordering
the produce, you will receive information electronically immediately.
And we will send the registration information to you within
24 hours. |
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Q: How to
get the updated versions after I purchase the program? |
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A: When the
newest version releases, you can download from our website directly
to upgrade. It is free! |
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Q: How to
get the related technical support? |
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A: If you get
into trouble in installation, running or other problems, you
can find the answers from FAQ of this produce according to your
situation, or contact us directly with Email:support@lan-monitoring.com
or support@mysupersoy.com. |
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Q: Why should
I register?
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A: Computer
Spy Monitor Keylogger is demo software. You can download the
trial version to test before you buy it, but the trial version
have some functions limited Cit can only captures three fully
pictures and logs 500 bytes typed. So if you are satisfied this
program after try, please register. |
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Q: How do
I get my registration code |
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A: If you offered
your machine code when filled the order information, you will
receive your registration code within one weekday. If not, we
will ask for your machine code via email and then send back
the registration as soon as possible. |
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Q: Why do
you need my machine code? |
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A: The registration
code is a calculation analyses based on machine code. This is
to say your registration code is sole according to your PC.
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Q: What is
my machine code? Where can I find it |
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A: Your machine
code arises from the HD or Network Card information of your
PC automatically. It can be found after you installed Computer
Spy Monitor Keylogger (View below captured screen). You must
offer correct machine code which arises from monitored PC;
otherwise, it will affect your registration.
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Q: How to
uninstall the trial version? |
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A: You should execute
the file "unins000.exe" in the software setup directory
to uninstall the trial version of Computer Spy Monitor Keylogger.
By default, the file is located at: C:\Program Files\Myss. Note:
This trial version cant be activated by any registration code. |
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Q: How to
get a full version of Computer Spy Monitor Keylogger? |
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A: After you order
the program, you will receive information electronically immediately
which includes the download address of full version of this
computer monitoring. |
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Q: Why doesnt
my registration code work? |
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A: All registration
codes which we send according to your machine code do work.
Please make sure that you enter every letter as you see it in
the email with the registration code. And keep in mind that
the registration code is case-sensitive and make sure that there
are no spaces at the beginning or end of the registration. We
suggest you select the registration code text in the e-mail
window, copy to the clipboard and then paste to the program
registration code box.
If it doesn't help for you, please contact us: support@mysuperspy.com |
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Q: How do
I check if the software is monitoring? |
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A: Open "Windows
Task Manager" (Press hotkey Ctrl+Alt+Delete) and check
the "Processes" tab. If you find a process called
"nvsvc16.exe" listed, this shows that Computer Spy
Monitor Keylogger is monitoring your computer.
Note: Your system administrator may have implemented a local
policy on your computer to disable Task Manager. In this scenario,
you should contact the system administrator or your help desk
if you need local process control or the ability to monitor
the computer's performance. |
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Q: Will it
affect the computer speed when it runs? |
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A: This computer
spying software is a small but efficient application. It runs
in a stealth mode in the background to minimize your computer
resource space, so it hardly affects your computer or other
applications performance. |
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Q: I can not
find Myss.exe, where is it? |
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A: During installation,
there is no file placed on the desktop or the Start Menu. You
should find the .exe file in the directory which you set when
you install the software at the beginning. By default, the file
is located at: C:\Program Files\Myss. |
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Q: Is Myss
detectable by others using my PC? |
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A: Myss has a variety
of stealth features that make it virtually undetectable to others.
Under normal circumstance, other user of your PC could not detect
Myss is running on background. |
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Q: How to
stop monitoring? |
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A: If you want
to stop monitoring, just click hotkey (default is Alt+K) and then click "Exit" button. |
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Q: How to
restart monitoring after I stop monitoring? |
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A: If you select
the function of auto run with windows startup, the program
will auto run with your computer startup next time; if you dont
or you want to restart monitoring at once, you should find the
file called "nvsvc16.exe" and then double click it
to activate the program. |
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Q: I register
this program with one PC, but I want to monitor another PC,
is that OK? |
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A: This program
doesn't support this action. Because your registration code
is only suit for the machine code which is sole according to
your computer HD or Network Card information. If you want to
monitor another PC, you can register one again. |
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Q: Why does
the program only capture screens or log keystroke? |
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A: First check
the setting parameter to insure you choose the two options:
Take Screen Snapshot and Log Keystroke. Another reason
is: if your computer space is less than 50M, the program will
stop taking screen snapshot automatically, so you should cleanup
your computer garbage often to reduce resource waste and keep
enough space.
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Q: Is there
any hotkey to make the software visible? |
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A: Yes. Default hotkey is Alt+K. Off course, you can change it to any other keys. |
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Q: What should
I do when this program is locked up by anti-virus program or
security protector |
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A: First, you should ensure that
you download the updated version of the program. This computer
monitor program is tested and certified completely safe and
clean of adware/spyware components by many industry-leading
security solutions. But sometimes it can be found by some anti-virus
programs or security protectors. So if your anti-virus program
or security protector find it and give you warn or lock it up,
you can reset and ask for not remove. If you cant resolve the
problem as this, you can contact us via email! |
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